1. Introduction
Welcome to Schedula ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our salon booking service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials and authentication information
- Booking history and preferences
- Payment information (processed securely through third-party providers)
- Profile information and preferences
2.2 Business Information
For salon owners, we also collect:
- Business name, address, and contact details
- Service offerings and pricing information
- Employee information and schedules
- Business operational data
2.3 Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device information and IP address
- Browser type and version
- Usage patterns and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our booking services
- Process and manage your bookings and appointments
- Send you booking confirmations, reminders, and updates
- Communicate with you about our services and respond to your inquiries
- Personalize your experience and provide relevant recommendations
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing and hosting.
- With Salons: When you make a booking, we share necessary information with the salon to fulfill your appointment.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your account and associated data
- Opt-out of marketing communications (you can still receive transactional messages)
- Request a copy of your personal data
- Object to certain processing activities
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect some functionality of our platform.
8. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through your account settings or reach out to our support team.